Medical emergency? Call 911. If you have trouble breathing or swallowing, severe swelling, heavy bleeding or a serious injury, call 911 or go to the nearest emergency room. For a dental emergency, call us at (336) 899-8992.
Tooth trouble never shows up at a good time. A tooth cracks at dinner, a kid takes a ball to the face at practice, or a toothache keeps you up all night. When it happens, it helps to know what to do in the first few minutes. Sometimes it’s the difference between saving a tooth and losing it.
Is It an Emergency?
Call a dentist right away if you have:
- Bad tooth pain that won't let up
- A tooth that's been knocked out or pushed out of place
- A cracked or broken tooth, especially if it hurts or has a sharp edge
- Swelling in your gums, face or jaw
- A small bump on your gum that looks like a pimple (often a sign of infection)
- Bleeding that won't stop when you press on it
- A lost filling or crown that leaves the tooth sore or sensitive
Go to the ER or call 911 if swelling makes it hard to breathe or swallow, you have a high fever along with the swelling, or you’ve had a serious injury to your face or jaw.
Knocked-Out Tooth: Move Fast
An adult tooth has the best chance of being saved if we see you within about an hour.
- Pick the tooth up by the top (the part you chew with), not the root.
- If it's dirty, rinse it gently with milk or water. Don't scrub it or wrap it in a tissue.
- If you can, push it gently back into the socket and bite down on a clean cloth to hold it there.
- If that's not possible, put it in a small cup of milk and call us right away.
If it’s a baby tooth, don’t try to put it back. Just call us so we can check the gums and the adult tooth underneath.
Toothache
Rinse with warm water and floss gently in case something is stuck. A cold pack on the outside of your cheek can help with swelling. Don’t put aspirin right on your gums. It can burn them. A toothache that won’t go away usually means the decay has reached the nerve or an infection is starting, so it’s worth getting it looked at. It won’t fix itself.
Chipped or Broken Tooth
Save any pieces you find and rinse your mouth with warm water. Use a cold pack for swelling, and cover any sharp edges with sugar-free gum or dental wax until you can get in. Depending on how big the break is, we might fix it with bonding, a filling or a crown.
Lost Filling or Crown
If a crown comes off, hang on to it and bring it with you. We may be able to put it right back on. Temporary dental cement from the drugstore can protect the tooth for a little while, but try not to chew on that side until it’s fixed.
Swelling or a Bump on Your Gum
These are often signs of an abscess, which is an infection. It needs to be treated, usually with a root canal, or an extraction if the tooth can’t be saved. Please don’t try to pop it yourself.
How to Avoid Dental Emergencies
- Wear a mouthguard for sports and things like skateboarding.
- Don't chew ice, hard candy or popcorn kernels, and don't use your teeth to open things.
- Keep up with your checkups so small cavities and cracks get fixed before they hurt.
- If you grind your teeth at night, ask us about a night guard.
In Pain Right Now?
Call Gentle Care Family Dental at (336) 899-8992. We’ll do everything we can to see you quickly and get you feeling better. You can also read more about our emergency dental care.


